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The PAPI program
Emotional Well-Being
for pilots

 

Testimonials

"What I value most about PAPI is the support of my peers, their empathy, and absolute confidentiality. They made me feel like I wasn't alone"

"Thanks to the program and Vanessa's support, I was able to get out of a situation that was suffocating me. If I had known how easy they make it, I would have reached out much sooner"

"At a very challenging time, when I was on the verge of divorce, the help I received from PAPI and my peer Eugenio was a real turning point in my life"

"Just being able to talk and share your problems with a peer like Jesús, who understands your profession and the world around you, is a huge help"

"From the very first minute, Fabio helped me build my confidence after I lost my job at an airline where I had worked very hard"

About PAPI

PAPI is Spain's oldest pilot support program, created in 2019 by the Spanish Association of Commercial Pilots (AEP) in collaboration with Sepla (Spanish Airline Pilots Union). It is the successor to the Critical Incident Response Program (CIRP), which Sepla launched in 2011, inspired by the program of the same name run by US ALPA.

Its objective is to provide emotional support to pilots experiencing stress, anxiety, uncertainty, or personal crisis. Through PAPI, these professionals can receive private and completely confidential assistance to address issues related to their emotional well-being.

This assistance is provided by peers: fellow professionals who have also received specific training in psychological first aid skills. These individuals have the ability to understand their problems and, based on trust, can offer tools that contribute to their resolution, benefiting the pilot's well-being and flight safety.

The program guarantees the protection of personal data
and the total confidentiality of the process

The PAPI program is completely independent in economic terms (it is financed exclusively by income from the operators that have contracted it) and is managed entirely autonomously, guaranteeing impartiality and a focus on pilot well-being.

The fact that it is not influenced by corporate culture, profitability, target achievement, or personal relationships means that outsourcing pilot welfare to an external provider constitutes added value for the company.

If your company is interested in contracting the services of the PAPI Program, please contact us

ORIGIN

The launch of pilot support programs such as PAPI has its origins in the Germanwings accident that took place in 2015.

Flight 9525 took off from El Prat airport in Barcelona on March 23 bound for Dusseldorf with 144 passengers, two pilots, and four other crew members on board.

According to the findings of the investigation, the first officer was in a state of psychological crisis and deliberately crashed the plane into the French Alps.

Following this tragic accident, the European Aviation Safety Agency (EASA) identified a number of risks to aviation safety and issued recommendations to mitigate them.

These recommendations required changes to regulations, obliging operators to have support programs for pilots in place to look after their mental health and flight safety.